Attention: The shipping options provided by the federal post service are not always a great match.
If you need covered shipping outside the EU, we automaticly suggest you in the checkout process to choose for "Deutsche Post Covered Letter". This option costs 7.20€ for 30.00€ insurance, so for every 2 items we send you one Letter. That is only 3.60€ per item (if you buy even numbers, like 2 - 4 - 6 or 8 items) - Worldwide!
Parcel shipping is only cheaper if you order minmum 8 - 13 items, depending on your location.
For example: The "8+" behind Switzerland indicates, that shipping to Switzerland is cheaper as DHL Parcel if you order 8 items or more.
We apologize for the inconvience - but this is the cheapest, fastest & best solution possible!

Shipping time

We process your order usually within one working day.

For orders including receipt of payment before 3:00 p.m. CET, dispatch takes place on the same day!

Letters will arrive usually within 2 - 7 days, depending on your location. DHL Parcels arrive within the same time period, depending on the processing time of your local customs service.

Withdrawal

Your satisfaction guarantee
Unsatisfied? Use the 14-day right of withdrawal and get your money back without stating a reason - as we do not charge any restocking fee, you receive 100% of your cart value except for the shipping fees. The 14-day time period begins as soon as your order arrived.

Return shipping fees are made at your own expense.

Returns are best possible for sealed goods. As soon as the seal is broken, we need to charge a fee of 2.00€ for hygienic reprocessing of the item.

Check this section to see our detailed Withdrawal Policy

Cash on pickup

You pay the invoice amount in cash upon collection and receive a receipt.

Bank wire transfer

If you choose the payment method prepayment, we will give you our bank details in a separate email and deliver the goods after receipt of payment.

Cash on delivery - Temporary not available

You pay the purchase price directly to the delivery agent. There are additional fees by DHL Logistics, which you need to cover.

Bitcoin

If you chose to pay with Bitcoins, we will generate you a token and provide you all necessary information. We use Blockcoins services to allow our multi wallet to accept Bitcoin. If you do not like some information of the Payment process in the clear-web, you may want to contact us by an XMPP OMEMO Account, so we can manage the payment without involving third parties.

more Crypto Currencys

We accept Ethereum and multiple other Currencys as well. Please contact us, for best with an XMPP OMEMO Account, so we can manage the payment without involving third parties.

Payment methods by PayPal

PayPal, PayPal Express

In the ordering process, you will be redirected to the website of the online provider PayPal. In order to be able to pay the invoice amount via PayPal, you must be registered there or first register, legitimize with your access data and confirm the payment instruction to us. After placing the order in the shop, we ask PayPal to initiate the payment transaction. The payment transaction is carried out automatically by PayPal immediately afterwards. You'll get more information during the ordering process.

Credit card through PayPal

If you have chosen the credit card payment method, you do not have to be registered with PayPal to be able to pay the invoice amount. The payment transaction will be carried out immediately after confirmation of the payment order and after your legitimation as a legitimate card holder by your credit card company at the request of PayPal and your card will be charged. You'll get more information during the ordering process.

Direct debit via PayPal

If you have chosen the direct debit payment method, you do not have to be registered with PayPal to be able to pay the invoice amount. By confirming the payment instruction, you give PayPal a direct debit mandate. You will be informed by PayPal about the date of the account debit (so-called prenotification). Upon submission of the direct debit mandate immediately after confirmation of the payment order, PayPal asks its bank to initiate the payment transaction. The payment transaction is carried out and your account is debited. You'll get more information during the ordering process.

Invoice via PayPal

If you have chosen the invoice payment method, you do not have to be registered with PayPal to be able to pay the invoice amount. After a successful address and credit check and submission of the order, we assign our claim to PayPal. In this case, you can only pay to PayPal with a debt-relieving effect. For payment processing via PayPal - in addition to our terms and conditions - the terms and conditions and privacy policy of PayPal apply.

Payment methods by Stripe

CreditCard

If you chose to pay by Credit Card via Stripe you will provide your credentials to our Payment Solution by Stripe. Their Servers are involved into the payment process, and so you underlay their confidential policy as well.

KLARNA (known as SOFORT Überweisung)

If you chose to pay by KLARNA via Stripe, you will provide your credentials to our Payment Solution by Stripe and KLARNA. Their Servers are involved into the payment process, and so you underlay their confidential policy as well.

EC - Electronic Cash

If you chose to pay by EC via Stripe, you will provide your credentials to our Payment Solution by Stripe and Electronic Cash. Their Servers are involved into the payment process, and so you underlay their confidential policy as well.

GIROPay

If you chose to pay by GiroPay via Stripe, you will provide your credentials to our Payment Solution by Stripe and GIROPay. Their Servers are involved into the payment process, and so you underlay their confidential policy as well.

Bancontact (Belgium)

If you chose to pay by Bancontact via Stripe, you will provide your credentials to to our Payment Solution by Stripe and Bancontact. Their Servers are involved into the payment process, and so you underlay their confidential policy as well.