Notice according to the VSBG

In fulfillment of our obligations according to § 36 VSBG, we would like to inform you that we will take part in a dispute settlement procedure with a consumer arbitration board at your request.

Information regarding online dispute resolution pursuant to Art. 14 Para. 1 of the ODR (Online Dispute Resolution Regulation):

The European Commission gives consumers the opportunity to resolve online disputes pursuant to Art. 14 Para. 1 of the ODR on one of their platforms. The platform serves as a site where consumers can try to reach out-of-court settlements of disputes arising from online purchases and contracts for services. Link to platform: https://ec.europa.eu/consumers/odr